Who we are
Our website address is: https://www.drgouwsprolo.co.za This practice is committed to protecting the privacy and confidentiality of our patients’ personal information in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
Protection of Personal Information (POPIA Compliance)
We collect and process personal information—such as your name, telephone number, email address, and medical history—solely for the purpose of patient intake, appointment scheduling, and providing medical consultations.
- Collection & Storage: Personal information collected during phone intake or via direct communication is kept strictly confidential and stored securely.
- Consent: By contacting our practice, you consent to the collection and processing of your personal details for medical and administrative purposes.
- Third-Party Sharing: We do not sell, rent, or share your personal data with third parties for marketing purposes. Data is only shared when necessary for medical referrals, pathology/radiology requests, or as required by South African law.
Website Cookies & Analytics
Our website uses basic technical cookies to ensure smooth navigation and improve user experience. These cookies do not store sensitive medical or personal information.
Your Rights Over Your Data
In accordance with POPIA, you have the right to request access to the personal information we hold about you, request corrections, or object to the processing of your data, subject to legal and professional record-keeping requirements for medical practices.
Contact Us
For any privacy-related inquiries, please contact our practice directly via telephone or email.